Welcome to Kato Stationery! By accessing and using our website and services, you agree to comply with the terms and conditions set out below. Please read carefully to understand your rights, responsibilities and our obligations.
1. Overview
These terms and conditions apply to the use of Kato Stationery’s website and services.
By accessing and using the website, you agree to fully comply with the regulations herein.
Kato Stationery reserves the right to update or change the terms without prior notice. Please check regularly for the latest changes.
2. Account Registration
Users must provide accurate and complete information when registering for an account.
You are responsible for keeping your account information and password confidential. Kato Stationery is not responsible in case the account is used illegally due to user error.
We reserve the right to suspend or delete an account if we detect fraudulent behavior, violations of the law, or the terms herein.
3. Products and Services
All products displayed on the website comply with Kato Stationery’s quality standards.
Product prices may change without prior notice, but the price at the time of ordering will be applied.
In case the product is out of stock, we will contact you to support replacement or refund upon request.
4. Payment Policy
We accept the following payment methods: credit card, e-wallet, bank transfer, and COD (cash on delivery).
Kato Stationery is committed to protecting the confidentiality of customer payment information.
If a payment error occurs, please contact us immediately for support.
5. Shipping and Delivery
Kato Stationery provides shipping services nationwide and internationally.
Estimated delivery time will be notified when ordering. However, there may be delays due to objective factors such as weather, traffic conditions, or holidays.
If you find a damaged or missing product, please notify us within 48 hours of receiving the goods.
6. Return Policy
Kato Stationery applies the return policy according to the regulations stated in the Return Policy.
Only products that meet the conditions of time, product condition, and related documents are accepted for return.
7. Information Security
Customers’ personal information is kept absolutely confidential by us and is only used for the purpose of completing orders or improving service experience.
Kato Stationery commits not to share customer information with third parties, except in cases where there is a request from a law enforcement agency.
8. Intellectual Property Rights
All content on the Kato Stationery website, including logos, images, text, and designs, are owned by us and protected by law.
It is strictly forbidden to copy, edit, distribute the content without the written consent of Kato Stationery.
9. Limitation of Liability
Kato Stationery is not responsible for indirect, incidental, or consequential damages arising from the use of products and services, unless provided by law.
Any dispute will be resolved in the spirit of cooperation. If no agreement is reached, the matter will be brought to the competent court where Kato Stationery is registered to operate.
10. Contact and Complaints
If you have any questions or complaints regarding the products, services, or these terms, please contact:
Email: [email protected]
Hotline: +1 871 112 3244
Address: 401 Bosque Vista Dr, Albuquerque, NM 87111-8314, USA.
11. Governing Law
These terms and conditions are governed by the laws of the United States of America. Any disputes arising therefrom shall be resolved in the competent courts in the state of New Mexico.